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existential overhead

HOW TO: Limit Your Work-in-Progress #1–Calm Down and Finish

We had a long series, which is soon to become a mini-book, on why you should limit your work-in-progress (WIP). In it we focused on the dangerous side effects of being overworked, of which there are many. Those articles show how an organization might begin to limit WIP, but not really the individual.

And, since this is the Personal Kanban site after all, we should probably talk about how we, as individuals, can limit our WIP.

For this first post, we’re going to start with the simplest answer. The sports shoe answer – just do it.

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The key to just doing anything is not doing everything else. David Allen promotes a “stop doing” list to compliment a “to do” list. In that vein, here we don’t want to prematurely end tasks you are working on an never revisit them, but we do want to postpone some tasks so that other can be completed. In the beginning, a large part of our READY column will be populated with tasks we know we already started, but are setting aside to focus on the few tasks in WIP.

Calm Down

The first thing to do here is to recognize that the work you are setting aside will get done. In fact, by setting it aside and waiting to complete the tasks in Doing, you will likely get it done sooner than if you didn’t defer it in the first place.  So, calm down, your current fears of delayed completion are due to how long its taken you to finish things in the past – in a non-WIP limited world.

Why was it so hard before?

We covered this in the Why Limit WIP Series:

When we limit our WIP, we are able to focus, complete faster (much faster), and likely have an end product of higher quality.

We’ve been told over the years that productivity is a good thing. However, true productivity means completing things of quality – not simply doing lots of things at the same time and completing very little.

It should be common sense that if we focus on one thing, we will complete it faster.

We need to lose our irrational fear of not being productive, and replace that with embracing being effective.

So calm down, take a look at the task at hand, focus on it, and finish.

A Note

This will work most of the time. However, there are some complexities. We want to know:

  • What is the right thing to work on?

  • What is standing in my way of completion?

  • How large of tasks should I be taking on?

  • I have so many people counting on me, how do I tell some of them to wait?

  • I’m interrupted so many times a day, how can I focus?

We will cover these in upcoming posts.

The Psychology of Kanban (Video)

In November, 2010, Jim Benson spoke at the Oredev conference in Malmo, Sweden on Energizing the Individual Coder and the Psychology of Kanban.Clarity Means Completion: The Psychology of Kanban - Jim Benson from Øredev on Vimeo..

How We Interact with Kanban (Video)

In November, 2010, Jim Benson spoke at the Oredev conference in Malmo, Sweden on Energizing the Individual Coder and the Psychology of Kanban.Personal Kanban: Optimizing the Individual Coder - Jim Benson from Øredev on Vimeo.

The Iron Chef Paradox

You have one hour. Just sixty minutes to prepare a meal for four, five courses of the highest possible quality, and with conspicuous creativity. The key ingredient comprising the meal is kept a secret until the last possible minute. While you’re used to working in a kitchen you control, surrounded by people who are trained to ensure your success, you and your team are preparing this meal in an unfamiliar location. Relatively speaking you are a novice, while the individual you are competing against is a celebrity chef of international renown for whom this type of challenge is second nature. And if these conditions aren’t stressful enough, once your meal is complete, every chef on earth will know what you’ve created, how you’ve created it, and what the judges thought.  Oh, as will millions of viewers worldwide.Your reputation hangs in the balance. Failure is not an option.

How can a chef create five dishes all at the same time with this much existential overhead? Is five not a WIP-busting number?It’s the Iron Chef Paradox.

In the book

Outliers

, Malcom Gladwell invokes the “10,000 hour rule,”  based upon the research of sociologist Anders Ericcson that suggests if you do something for 10,000 hours you become an expert. But what does it mean to be an expert?Our brains are pattern recognition devices. The more we practice something, the more we’re  able to process its intricacies efficiently and effectively. Whether it’s golf, cooking, or even empathy, practice creates proficiency.So-called “Iron Chefs” do not see five dishes in progress. They do not see a WIP-busting workload. They see one meal for one group. The meal for them is a pattern.They can see patterns foremost in the food itself. Chefs know what the current level of completeness is by sight. The food - for them - is a visual control. Simply looking at a fillet of sea bass on a grill from across the kitchen is sufficient. As it transforms from translucent to milky-white, the chef knows how close it is to done. This is known as prototype matching.  As we work through those 10,000 hours, we build up a library of pattern prototypes to recognize.Understanding prototypes allows Iron Chefs to effectively prioritize under extreme duress. You put your rack of lamb on long before you plate your ice cream. Without understanding both the time and sequence of the patterns, effective prioritization is highly unlikely.Patterns are all around us, we just need to sensitize ourselves to them. We need to be aware of what we are practicing and do it purposefully. With Personal Kanban, we have a visual control and can actually practice living. In the past, we just worked. Even though we‘ve all had a lifetime of starting and (sometimes) completing tasks, we’re often oblivious to the patterns and unaware of the prototypes of our work. Without recognizing these, without understanding how our choices impact our future, our WIP limits have been strained sending our stress levels through the roof.Chefs like Bobby Flay understand the patterns and prototypes of cooking so well, they can create dessert out of tuna.What can we  accomplish on a Saturday with a mixed backlog? What can we create with our colleagues at the office in a week? What patterns are there to help us recognize pitfalls and find success?

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Order an Iron Chef Apron here

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Personal Kanban Interviews on the Business 901 Podcast

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Last month, I had the good fortune to be on Joe Dager's Business 901 Podcast.  The topic, of course, was Personal Kanban.Joe edited the conversation into two parts which can be found below:Part 1

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Part 2

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