Is Your Project in Limbo?

Limbo is completion out of reach

What happens when we start a project and it is honestly overtaken by events?We start a project in good faith and then, because context changes, we have to set it aside. It’s work-in-progress, so what do we do? The project isn’t done, we will likely come back to it, but it could be weeks or even months before we touch it again.These projects Limbo projects - we are unclear when they will start again, we only know that we’ve started them and that they are no longer our priority.  We are moving the project from being active to being just another option that may or may not be exercised in the future.Some people who are, shall we say, really into their Personal Kanban will lose sleep over this. But one word of (hopefully) enlightenment - Personal Kanban is more about understanding our work than it is getting specific things done.So, we now understand that we have a project that is either in Limbo or getting close to Limbo.Ask a few key questions as soon as possible and with as many people involved with the project as possible:

1. Limbo Really? Is the project really in Limbo or are we simply being distracted by something else? (Make hard, but informed choices when interrupting a project).

2. Quick Payoff? Can the Limbo project be focused on and quickly completed? (Even if you greatly reduce the scope of the project, can you quickly realize some benefit from the work done thus far?)

3. Future Knowledge? If you are putting this on hold, what will you need to know in the future when you start up again? Write a note to your future self about the state of the work, why it is that way, and the location of any half-completed work.

4. How Could This Happen to Me? Be very critical of why this project was allowed to start, only to be abandoned. Abandoning a project is very expensive and very wasteful. Figure out why this happened and take steps to avoid it in the future. Limbos cost money.

Again, Limbos are going to happen. They happen to everyone. Since our contexts and priorities change, it would be foolish to expect that every project we start on will be completed. The goal here is to use the Personal Kanban to understand our work, recognize when a project is in Limbo, and to act responsibly.Seattle, WAPretty Awesome Image: http://ichigopaul23.deviantart.com/art/My-Limbo-Wallpaper-364369944

Finishing Feels Good

Yes, finishing feels good. When we complete tasks, we feel better than when we have a pile of incompletes just lying around. Incompletion creeps up on us, overloads us, and crushes us. The more we fail to complete our work or realize our goals, the more susceptible we are to hopelessness, doubt, and fear.

So ... completion would seem to be a pretty clear winner. So, why don’t we complete? Because we have competition for our attention. E-mail, Facebook, conversations with colleagues, and the other 25 tasks we are working on simultaneously are constantly competing for our focus. (Even now, I looked up, my Facebook browser tab says there are 2 replies there. I started to move my cursor up to check on them and said, .... hey, you’re writing a blog post! Get that cursor back down there...)

Neuroscience has found that when we finish tasks, we get a dopamine rush. We actually do feel better. However, interruptions trick the brain. They can be like instant gratification that gives us little dopamine rushes. We find ourselves incurring more and more distractions that, like any indulgence, feel good at the time and leave us feeling empty later on.

The tricky bit here is we no longer have space as individuals to concentrate. Whether we are at the office or at home, our focus is impaired by these constant interruptions. We cannot focus and complete. This costs us, our companies, and our families every second of every day.In order to complete, we need some help. We need something to ground us, something to focus us, and something to propel us.

Once we have these elements, projects at work become easier, communication becomes smoother, and motivation is easily found. The key here is not to have that help seem like the solution. The help here is to find our own ways of working.

We have discovered though, that a few simple tools have helped people and organizations craft their own ways of working.

Tool 1: Visualize Your Work - Creating a Personal Kanban immediately lets you and your colleagues know what you are doing now, what you have done, and what is coming up next. That grounds your work in a tangible system that constantly reminds you of what needs to be completed.

Tool 2: Limiting Work-in-Process - Our distractions create work overloads. We take on too much work and then have to manage all those tasks in-flight. Limiting our active tasks as individuals or as work teams is vital for completion.

Tool 3: An Eye for Improvement - In order to really improve how we work, we need to actually understand what improvement looks like and how to achieve it. In Lean, this is called “Kaizen” (Continuous small positive changes).We don’t want improvement like “Starting tomorrow I will do everything exactly right,” because large unrealistic change is unrealistic. Learning, however, to take on small improvements makes all the difference.

Potent Combination

Our goal here is to understand our work, do just enough to get quality work completed, and always be looking for ways to make work better / more enjoyable / etc.

Learning More ....

Reading: Doing a search on the Personal Kanban site for “Visualize Work”, “Limit WIP”, and “Improvement” will give you some food for thought.Workshops: In March of 2014, I’m going to be teaching a few workshops on exactly this combination with Kaizen expert Mark Graban in Phoenix (Mar 10) and San Antonio (Mar 12).  We did one class in Seattle last year that went so well that this year we’re doing two!Conversation: We’ll be hosting a 2 day conversation on this February 19 / 20in Seattle called Kaizen Camp. 

Kaizen Camp: Seattle 2013 Announced

Kaizen Camp

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Join us July 30-31 as Modus Cooperandi will be hosting its third annual Kaizen Camp: Seattle on the beautiful grounds of the University of Washington’s Center for Urban Horticulture. Join Jim Benson and Tonianne DeMaria Barry as we host our third year of Personal Kanban, continuous improvement, and better work management in Seattle. This event is two days, with wonderful food, conversation, and learning in a beautiful setting.Early bird pricing is $99 for the two-day event and only 175 people can attend, so register NOW!Last year we sold out quickly. We look forward to seeing you there.Kaizen Camp™ is an unconference. It's two idea-dense days of conversations about learning, creating, and building value through Lean Principles, agile methodologies, systems thinking, problem-solving, the thought leadership of people like Deming, Ackoff, Kahneman, and Argyris, real-world stories, and the impacts of collaboration and respect in the workplace. Kanban, Personal Kanban, GTD, Agile, Six Sigma, 5s, Cynefin are all on the table...but so are the root of all these forms: Continuous Improvement or Kaizen.Join practitioners, thinkers, and luminaries from across healthcare, education, manufacturing, retail, human resources, publishing, software development, and personal productivity. We had a sold-out crowd last year, and we expect to sell-out again quickly. So be sure to register today.Kaizen Camp™ is brought to you by Modus Cooperandi and sponsored by:

• Rally Software

• Substantial

• LeanKit

• Agile Logic

• TLCLabs

Small New Years Projects (Cabana Kaizen)

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For those of us who might be sitting in a world of clutter, where a million small tasks have become one daunting one - I DON’T KNOW WHERE TO START! - the only way out of that jungle is through.Since every journey begins with a single step - we can only begin by simply beginning. But that first step is usually the hardest.Homes are especially plagued by little tasks that never seem to get done. They mount up and all seem to be equally important or equally unimportant. Prioritization is difficult, and procrastination ensues.So, I propose the over-all New Year’s Resolution - This year, each month my house will be a little better.To do this, you can create a Personal Kanban for this specific purpose - or a swimlane on your existing board. They would look something like this:The steps here:1. Come up with 12 small, but noticeable projects2. Start with the smallest one3. Do one a month.That really wasn’t too difficult, was it?You’ll find, as I have, that keeping a board like this compels you (in a good way) to want to do many more than 12 of these small projects.Two things are important here:First, start small and stay small. Make incremental improvements that you and others can see. Don’t rebuild the house or put in new floors right away. Again, like in the last post, we are forming habits here. For Gary, the first task he’s taking on is finishing one that has been sitting uncompleted. Before making it a set of tasks - it was part of that daunting sea of blue tickets. Now, that project is alone. It’s manageable. And better yet, the cards are atomic - meaning each car is actionable on its own and in relative short time. If Gary is sitting at his desk in his home office working and wants to take a short break - he can go line up the cans of paint, judge how old they are and what’s needed and move the card. Having moved that one card, he’s now one step closer to getting that bit of existential overhead removed from his life forever.Second, keep that Personal Kanban visible! If you can’t see the Personal Kanban, it can’t remind you and it can’t reward you. If Gary doesn’t see that list of projects he won’t feel any more compelled to complete them than he did before the board. And if he completes tasks he can see that there is progress and will be more likely to continue that progress.We humans are very good at procrastinating - use the board to undermine this natural behavior and get the work done. Completed projects mean a prettier home and a better life. (And yes, relaxing can also be a goal on the kanban - it’s not about work, it’s about life.)

Kaizen Camp: Personal Kanban Conversations Happening Worldwide

Kaizen Camp

The Kaizen Camp in Seattle was such a success that people around the world and sponsors have requested more and more.So, we've launched Kaizen Camp as its own entity.We now have them scheduled for New York, Los Angeles, and Boulder. Tel Aviv, Sydney, Melbourne, and Saigon are in the works.We're excited to talk about continuous improvement, Personal Kanban, and Lean with a global audience. Come join us!If you don't see your city and want to bring Kaizen Camp to you, please visit the site and let us know. We're building out a 2013 schedule!