Services
Work directly with practitioners who helped pioneer Kanban for knowledge work and have spent nearly two decades refining it with real teams in real organizations, across industries and scales. Clients come to us when they are overloaded, tired of one‑size‑fits‑all frameworks, and ready to build systems that match how they work today and evolve as they learn.
Working With Us
Jim Benson and Tonianne DeMaria design every engagement around your specific context, constraints, and outcomes, rather than forcing you into a canned model or maturity roadmap. Work starts by seeing how things actually flow now – where requests come from, how priorities collide, where people get stuck – and then co‑creating experiments, agreements, and visual systems that fit your culture instead of fighting it.
Case Studies
We’ve worked with organizations operating in complex, high-pressure environments where work was frequently blocked by overload, fear of failure, and lack of clarity. Across industries and scales, a consistent pattern emerges: when work is made visible and managed as a system, teams regain control, trust improves, and meaningful progress becomes possible.
Our case studies illustrate how Personal Kanban and visual management have been applied in real organizations to reduce stress, improve flow, and create sustainable ways of working — from small teams to large, distributed enterprises.
Services Overview
Personal Kanban services help individuals and teams see their work, calm the chaos, and build systems that make it easier to do the right work at a sustainable pace. Instead of disruptive “big bang” transformations, you get small, evidence‑based changes that compound into meaningful improvements in flow, psychological safety, and delivery.
Core service areas include:
- Coaching for individuals who need a sane, humane way to manage demand and attention.
- Consulting for teams and organizations that need clearer flow, better collaboration, and fewer unpleasant surprises.
- Training through live classes and Modus Institute courses to build shared language and practical skills.
- Facilitation of events like Kaizen Camps, Lean Coffee, Obeya builds, and off-sites to accelerate learning and alignment.
- Tooling support through our partnership with Kanban Zone, so your digital boards reinforce good practices, not chaos.
Not sure where to start? Share your situation and get a recommendation for the smallest useful engagement.
COACHING
For solopreneurs, founders, leaders, and high‑stakes contributors whose work has outgrown to‑do lists and calendar blocks, and who need a humane, visual way to manage demand and attention.
Outcomes:
- See all your commitments, including invisible obligations, so you can choose rather than react.
- Design a Personal Kanban system that respects your energy and constraints.
- Build habits for reflection so your board becomes a learning tool, not a guilt inventory.
CONSULTING
For teams and organizations drowning in WIP, clogged backlogs, and performative Agile who need systems that surface priorities, reduce overload, and improve delivery across products and portfolios.
Outcomes:
- Map real workflows end‑to‑end to expose overload, rework, and surprise work.
- Co‑create boards, policies, and cadences that fit current culture and tools.
- Get ongoing coaching so practices stick beyond the first workshop.
FACILITATION
Some work needs more than a board; it needs better conversations. Our facilitation work creates the conditions for clear decisions, honest learning, and real alignment – whether that’s in a strategy off‑site, a Kaizen event, or an Obeya‑buildout.
We design and guide sessions so the right people see the same picture of the work, surface opportunities and risks safely, and leave with concrete next steps instead of another pile of notes.
TOOLING
Tooling that supports humane systems
Our work starts with conversations, not software, but the right tool makes it easier to keep those conversations grounded in real work. We partner with Kanban Zone so teams can design boards that reflect their actual systems, connect work across teams and portfolios, and see overload and bottlenecks before they become crises.
TRAINING
For organizations that need shared language and practical skills before they can meaningfully change how work flows.
Outcomes:
- Build confidence using visual work management, WIP limits, and flow with your own work.
- Create a common vocabulary and practices people can apply the next day.
- Use live classes, in‑house workshops, and Modus Institute courses in the right mix.