Rules, Motivation, & Systems Thinking: Lean Muppets Post 10

Jim BensonPrimers2 Comments

It’s a horse! It’s a cow! It’s a cotton ball! Okay, we’ve reached the 10th episode of Lean Muppets, and the last one, I’m sorry to say. Over the last six weeks, I’ve had great conversations that started with, “You know where Fozzie ….” and ended with deep thoughts about lean. I’m taking that as a sign of success. So … Read More

Jim BensonRules, Motivation, & Systems Thinking: Lean Muppets Post 10

Customers, Respect & Value: Lean Muppets Post 9

Jim BensonPrimers2 Comments

Respect is a fundamental value in Lean Profit in business comes from repeat customers; customers that boast about your product and service, and that bring friends with them. ~ W. Edwards Deming Everyone has been in this position before.  You’re doing business with someone – your only goal is to give them money for their services – and they make … Read More

Jim BensonCustomers, Respect & Value: Lean Muppets Post 9

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