Is Your Project in Limbo?

Jim BensonPrimers, UncategorizedLeave a Comment

What happens when we start a project and it is honestly overtaken by events? We start a project in good faith and then, because context changes, we have to set it aside. It’s work-in-progress, so what do we do? The project isn’t done, we will likely come back to it, but it could be weeks or even months before we … Read More

Jim BensonIs Your Project in Limbo?

Kaizen Camp: Seattle 2012

Jim BensonUncategorizedLeave a Comment

Following last year’s excellent “Seattle Lean Camp,” we are now nearing Kaizen Camp:  Seattle 2012. (We did have a name change, so as not to confuse us with another set of camps with the same name.) Kaizen Camp is July 24-25, again at the beautiful Center for Urban Horticulture. Yet again, we have award-winning food trucks catering the event (both … Read More

Jim BensonKaizen Camp: Seattle 2012

One Day’s Idea is Another Day’s Waste

Jim BensonUncategorized3 Comments

On my travels through startups and the corporate world I see small to gross acts of negligence. They usually come in the wrapper of something like, “because that’s our process.” Metrics are gathered for the sake of reports no one acts on. Information is collected to feed otherwise ignored databases. People fill out forms to protect the company from a … Read More

Jim BensonOne Day’s Idea is Another Day’s Waste

Just Released: Why Plans Fail: Cognitive Bias, Decision Making, and Your Business.

Jim BensonUncategorized3 Comments

A few months ago, I wrote a series of posts in this blog about cognitive bias. Those became the pre-writing for this short ebook: Why Plans Fail. It’s $2.99, or free if you have Amazon Prime. This is the first in our new MemeMachine Series, which will be little eBooks like this that introduce a topic and begin discussions. Here’s … Read More

Jim BensonJust Released: Why Plans Fail: Cognitive Bias, Decision Making, and Your Business.

How To: Setting Your Personal WIP Limit

Jim BensonUncategorized4 Comments

There are only two rules in Personal Kanban. Visualize Your Work and Limit Your Work in Progress Since there are only two, it stands to reason that they are both important, vital even. When people see the value stream and the stickies, they feel they’ve received clear direction in setting up a Personal Kanban’s visualization. But how to come up … Read More

Jim BensonHow To: Setting Your Personal WIP Limit

Time To Completion

Jim BensonUncategorizedLeave a Comment

Parkinson’s law is: “Work expands to as to fill the time available for its completion.” And people misconstrue it all the time. Logic plays funny tricks on our brains sometime. People somehow believe that Parkinson’s Law warns us that work will expand (or contract) to fill the time to the deadline.  So if I give you a project that will … Read More

Jim BensonTime To Completion

Why I’m Excited About Lean Camp

Jim BensonUncategorizedLeave a Comment

JUST LET ME LEARN! Hallway conversations are almost always what people peg as their favorite parts of conferences. Yet conferences rarely provide ample space and time for people to have these conversations. When we actually converse with our peers or with the speakers, we learn more and, more importantly, we retain more. We are actively engaged in the learning, rather … Read More

Jim BensonWhy I’m Excited About Lean Camp

WIP: The Kidzban Book

TonianneDesignPatterns, Featured, UncategorizedLeave a Comment

My dad was magical. When I was growing up, he turned everything into a game – studying, yard work, even combatting my fear of the Wicked Witch of the West. “Life should be fun!” he’d insist, invoking his own father’s optimism, a dictum in broken Italian dialect I struggle to remember but have long since forgotten. I can’t say if … Read More

TonianneWIP: The Kidzban Book

There is No “We” in Bowling

Jim BensonUncategorized3 Comments

…except for maybe Wii Bowling. “We have a team of 24 customer service professionals.” That was how it started, innocently enough. This “team” had heart, heroes, and a whole lotta backlog it needed to work through. So they established what would seem to be the most logical metric: number of individual tickets processed per day, per person. People would then be … Read More

Jim BensonThere is No “We” in Bowling